What's in an Agency Owner?

As a Nanny Agency Owner I wear many hats such as, but not limited to:

Business Director - one of a group of persons chosen to control or govern the affairs of a company

Human Resources - people, especially the personnel employed by a given company, or institution in charge of

employment decisions.

Bookkeeper - the work of keeping account books or systematic records of transactions

Adman - a person who works with/in advertising

Advocate - to speak or write in favor of; support or urge by argument; recommend publicly

Confidant - a close friend or associate to whom private matters and problems are discussed

Researcher - to make an extensive investigation into: to research a matter/person thoroughly

Blessed individual - blissfully happy and content; fortunate

Again, that's just the short list of what my duties are but along with all of those responsibilities, I can honestly say, I like each any every one of them.

Yes, there are days that I have struggled with a decision, or wasn't able to get every Nanny into a position immediately. Those days are fewer and far between now. After 3 awesome years, we have all seem to have reached a nice stride.

And I understand that when you own a business, it can't possibly be ALL ABOUT BUSINESS. There are days I spend on the phone with my Nannies who have called for a personal discussion. There are days when I have spent the entire day going through constant rolling emails, working on situations that needed attention....that aren't necessarily related to Nanny needs.

Then there are the days/weeks/months that roll by and everything is working smoothly. Nannies are working, Families are content and I'm able to fully concentrate on current incoming permanent or on-call Families.

I wouldn't turn over any part of what I do because I enjoy it all.

When I've been asked why I do what I do, and how I accomplish it in all it's enormity, I simply answer, because I was called to it, and when a person is called to do something, anything, the equipping comes with.

My favorite day: When a Family calls or emails to tell me how much they love their Nanny. --That is my goal; to get a call a day from a Family that appreciates their carefully chosen, patiently matched, wonderful Nanny.

I can almost hear the phone ringing now..............

Your thoughts on St. Louis Nanny Agencies

When searching for a Nanny Placement Agency, what do you look for?

What is most important to you?

• Is it cost?
• Is it the customer service?
• Is it the level of involvement of the Owner?
• Does it matter how many office workers they employ?
• What about years in business?
• The services they provide?
• The Nannies they offer up for your childcare needs?

Is it all of the above and then some?

Yep! All of the above because after all, the agency you choose to work with is going to be involved with your family for a good time to come!

NannyMall is a small, dedicated Nanny Placement Agency that works a bit differently than the other traditional agencies. Now we can't say that we know everything about other agencies because we don't work there nor do we keep up with their practices.

But we do know this about our agency:

• The cost of our services are substantially lower than other traditional agencies w/o lowering our standard of service!
• Our Customer Service is 2nd to none. We are quick to respond, helpful & sincere.
• Our Owner is involved with everything. Hiring, screening, scheduling, CS, etc...
• Our office has 1 to 3 workers depending on the day and are still able to fit everyone's needs into their schedule.
• Our agency has been in operation for 2.75 years, well over the "business hump."
• We may not provide every desired service but we do offer On-call, FT Placement, Vacation coverage, Hotel and Overnights. (for Emergency Placement, go here: NannyNurseNetwork)
• Of course every agency feels like they have the best Nannies, but we really do! The reason for this is because our Nannies KNOW beyond any doubt that they are respected and honored for their experience and childcare service. What we sow as an agency towards them, is what we (and the families) reap in return!

We hope you are one of our next clients and we TRULY look forward to serving you!

As a reminder, we provide Nannies in St. Louis & St. Charles Counties!

What a Few of the Nannies Are Saying

Be good to the agency and be a professional with your families, the rest will take care of itself...
A.B.
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The one thing I love about the NannyMall is that our great leader is always there for any of us. We can always count on each other and you just like you can count on each of us to be there for the agency and for you. We back each other up because you were very careful when you chose your nannies. We work great together and I believe with my whole heart that all the families are very happy with their nannies since you where very careful when matching them together. This is the best agency to work with and I am very happy with my choice. B.W.
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Thoughts about NannyMall:
I have been to several sites applying for nanny positions and either never received a response or was led on and eventually tossed on the back burner. With NannyMall, I received a response the next day and a interview the day after that. Patty is very attentive, professional, and dedicated to getting the best nannies for our families in need. The prosess of finding a nanny for every family is one of diligent and personal attention. I am very happy with my time with NannyMall and will not even think of pursuing a different agency! D.L.

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As far as the agency (and the owner, Patti). I feel that you've been a Godsend (not just to me)..you have listened to me..(and us) and not only for potential jobs..but I feel that you really care about what we have to say (or if we have problems with our jobs...even if you didn't place us there--my case in fact)..you have given me advice on many aspects of it. Listened and answered my calls, e-mails and most important (to me), as a Nanny for 20+ years, I was afraid that I was too old to compete with the ones in their 20's--30's. I do not have the same stamina as a younger Nanny, but I carry a lot of experience and sometimes, that is against me in getting a new job?

As a Nanny that also had (another agency) looking for positions for me (they found me employment for many years..full and part time and temporary positions). I am looking for employment as a Nanny..not in competition with other Nannies..just a job that I enjoy working, can love the kids as a Nanny should..but also, know that I am appreciated and loved (from the kids). NannyMall appreciates each and every Nanny, whether you are young or old, whether you have 2 yrs experience or 20 yrs experience.

(Patti I can tell you personally, that you've been very encouraging, to me, in many ways with your positive attitude with your business..and with encouragement that we..as Nannies..are important to you..and I felt that every time I talked or e-mailed you..that you took the time to listen to me).

I know, thru my experiences, too...with NannyMall..that you give one-on-one attention to your NANNIES and to the potential EMPLOYERS.

You try your best to match the perfect Nanny to the families and you give 150% to each and every potential Family and 150% to each and every potential Nanny.

Afterall...we all want to be appreciated. We all want to have the perfect Mary Poppins, but mostly, we all want to know we made a DIFFERENCE in these kids that we have for such a short period (even though I have kept in touch with most of my 'kids'..I still have many years, I hope, to give to 'new kids')? K.J.

Nannies, you are all a BLESSING.
Sincerely,
Patti