
Tuesday, March 13, 2012
What's in an Agency Owner?

Wednesday, June 22, 2011
Changes to NannyMall Services
We have gone from offering all Nanny services to mainly offering On-call services.
That's not to say we won't do the occasional permanent placement, but not without
some certain guidelines. Please see site for more info regarding permanent placements.
We are all pretty excited about going to mainly On-call! Our Nannies are preparing their schedules and turning them in to the office, our current Families are putting in their requests for their favorite Nannies before they are booked up and the office is welcoming new Families in each week.
Families are finding that our agency is so affordable and easy to work with that they question why it took so long to Register with us! They LOVE our Nannies and our Nannies love the awesome Families!
Right now we are running a Special, please check our On-Call Page for more information. Our On-call placements include: week days, week nights, weekends & overnights. We can send Nanny to your house, hotel, reception hall, place of business, Church or Temple!
We are SO excited about our new changes! Our ultimate goal is to have every Nanny (about 50 and counting) working every week 30-40 hours, with our current and new families but each day will be with a different family! How fun!
Please check us out, give us a call, email us, or Register! You will pleased with our Service, we promise!
Tuesday, April 19, 2011
Know Before You Go ---to your On-call job---
So what is the most important thing to know before going to an On-call job?
Is it the phone number, the address, directions, the family name, the dog's name??
It's the correct address with specific directions.
The street of St. Louis and St. Charles can get a little confusing especially with
ALL the construction. This street is closed, that one is now one-way, etc.....
We used to recommend driving the route a day or two before the actual job but now
with gas prices touching near $4.00 a gallon, we highly recommend doing a thorough
online map search....with at least 2 map sources. And of course, make sure they make
it out to the car!
What to do if you get lost: Do not panic nor get flustered. Call the family immediately.
If no answer, call your agency. (assuming you are working through an agency) They will
either call the family for you and/or guide you to their home from your location.
When you arrive to the home, smile, apologize, thank them for requesting you and assure them the children are in good hands.
Know (directions) before you go!
Wednesday, October 27, 2010
On the search for a great St. Louis Nanny?
When hiring a Nanny……....originally run by STLFamillyLife
written by: Patti Mueller
Asked by Lisa with STLFamilyLife: 1.)When a parent interviews a nanny, what are the basic questions a parent should ask?
Nannies are a wonderful addition to a family for several reasons so when your family is searching for a new Nanny lots of questions should be asked!
This is just a very small sampling:
- What is your experience working with children? (were you a Nanny, work at a daycare, have a home based daycare? Etc…)
- How old were the children you cared for?
- Do you have any formal early childcare development or childcare training?
- Are you CPR and First Aid certified? Are you willing to become certified?
- Why are you a Nanny and what type of position are you looking for?
- Will you follow our house rules and will you speak up when something is bothering you?
- What is your definition of “open communication?”
- Do you have future plans (school, marriage, children) that would put a limit on how long you expect to be a Nanny?
- What is your salary range?
- What is your availability date?
- And many, many more!
2.) What's the difference between a nanny and a babysitter? What is expected of a nanny that's not of a traditional babysitter?
The difference is really quite simple.
A Nanny is a professional childcare employee. Nannies have years and years of childcare experience on their resume along with impeccable references. All Nannies that work through an Agency have been cleared with clean backgrounds and are required to be CPR certified. They usually have a degree in Childcare or a similar field and more often than not, they have made “Nannying” their career.
Nannies are employees; just like any other employee they receive benefits: paid vacations, paid personal days, un-paid personal days, sometimes help with health insurance, and by state and federal law taxes should be taken out of their weekly salary. (There are GREAT tax breaks/benefits to the family when employing a Nanny!)
Too, Nannies always appreciate finding a family to stay with for a number of years as it can be difficult on both parties to jump from family to family each year. It’s not unheard of for a Nanny to have made the commitment to a family for 5-6 years!
Nanny’s normal duties are not limited to childcare but also include cleaning up of the kitchen, play areas, children’s rooms and their laundry. They are also in charge of play dates, occasional doctor appointments, and child related errands.
A sitter is someone who is usually younger, still in school and looking to make a few extra dollars a week for social expenses. Typically sitters are not dedicated to just one family and will not work many hours a week, the norm is 2-6 times a month with any given family…and only with families that are located within their own neighborhood.--Nannies will drive up to an hour each way to their respective families!--
3.) How does a parent find a nanny to match his/her parenting style?
This could be as simple as outlining exactly what the family desires in a childcare employee and making sure your expected criteria is matched through the first question and answer interview. -The thorough process of a good Agency will begin by matching 90-100% criteria between the family’s application and the Nanny’s application before even sending the portfolios over for family to view.-
What are the questions that should be asked in the interview process to ensure a great match with the children?
- What do children like best about you?
- How do you comfort children? How do you deal with separation anxiety?
- How do you discipline children?
- What are some of the rules you've followed in other households that you think worked well? Which rules haven't worked for you?
- Would you be willing to follow my rules and disciplining/comforting strategies even if they're different from yours?
- What will my child be doing on any given day?
- What are your favorite activities to do with a child the age of mine?
4.) How do you tell if a nanny isn't working out for the family?
There is always a period of adjustment which can last a few short days or a couple of weeks. There will be times when the family may feel a little overwhelmed and same for the Nanny but should you start to see these warning signs, it may be time to find a new Nanny:
- Nanny begins to call off one or more days a week.
- She asks if she can come in later or leave earlier.
- The children act different around her perhaps because she isn’t dedicating as much time with them or has distanced herself from them.
- There is less communication between Nanny and family.
- Chores that are in the normal description of duties aren’t completed.
- Your neighbors have noticed the children aren’t outside as much, and/or play dates have dwindled.
- Where she may have come over for the occasional weekend to keep the children, she’s now stating she’s unavailable.
- You find the browser on your computer has been opened to Nanny Job sites.
- There are many other warning signs but those are the top few. --A true professional Nanny will discuss her concerns with the family before it gets uncomfortable.--
NannyMall, LLC is a local Full Service Nanny Placement Agency and below answers some questions regularly asked by families.
Why should families use a Nanny Agency such as NannyMall, LLC?
The use of an Agency cuts down your time spent looking for qualified childcare. A dedicated Agency such as ours will take the time to discuss your needs, learn your specified criteria desired in your new Nanny, and spend time going over your family application, making sure nothing is overlooked or forgotten.
All Agencies should, and ours will, match criteria between both the family app and the Nanny app, cutting out the Nannies families wouldn't even consider. Agencies also contact Nanny's references, do background checks, and make sure they are CPR Certified within 30 days of hire by a family.
--Also a big question: isn’t hiring a Nanny more expensive than daycare? The short answer is no. For more information about this topic please visit our website, www.nannymall.com
What is NannyMall’s role?
We provide excellent services to families in need of experienced childcare. We are here to walk you through the process of hiring the very best Nanny for your family. The family has unbiased people, our Placement Coordinators, to discuss each Nanny's portfolio should the decision become difficult.
What criteria do you look for when recruiting Nannies?
When searching for a Nanny, the qualifications we look for are:
· experience
· sweet, healthy disposition towards children
· impeccable references from previous families
· willingness to work within family guidelines
· clean background/driving record
· dependable car with enough space to seat children safely
· desire to stay with a family for at least a year or more
How do families benefit when using your Agency?
- We have a knowledgeable staff to help guide them.
- We know the ins and outs of hiring a Nanny.
- We perform the interviews, backgrounds, reference checks.
- We work side by side with Household Tax specialists. (Who can teach the family how to pay Nanny legally and help save on their taxes!)
- We provide a Family-Nanny Agreement form that takes out the guess work of writing an Agreement on your own.
- Most importantly our Nanny Placement Agency is here to help and encourage you through the entire process so that the very best Nanny is found for your children.
You may contact NannyMall, LLC and learn more about our services by going to our website: www.nannymall.com , calling 314 769 MALL (6255) or emailing us: info@nannymall.com .
Thank you and we wish you all the success in finding your “gold star Nanny!”
Monday, April 12, 2010
Thank you all who supported the BabyKid Expo on 4/10!
Thanks to all of you that came by and registered and took time to talk with us about our services, we look forward to working with you! We also met some really great potential Nannies! :-)
We're hopeful you check this blog often because there will be some great savings posted from time to time! And/or find us on Facebook @ NannyMall St Louis
The really big news is: Paula S. entered and won the Family Membership to the St. Louis ZOO and she won a 40$ gift certificate she can use towards our services! Yay Paula!
NannyMall Nannies really helped pull this off and we're so appreciative!
Wednesday, February 17, 2010
Contest for NannyMall Nannies presented by: Glenda Propst of RegardingNannies
Glenda writes:
As a professional nanny that has worked in the St. Louis area for 25 years I have great respect for what NannyMall is trying bring to the nannies and families that go through their agency.
To enter: write a paragraph or two about your Childcare Philosophy and email it to: info@nannymall.com - The entries will be forwarded to Glenda anonymously and she will chose a winner by March 3rd, 2010. Happy writing!
Tuesday, February 2, 2010
The single most important thing to know about a Nanny
She's a professional through and through.
Nannies take their jobs very seriously and whether they are
a Nanny for 1 year or 30, they will all tell you how rewarding
the profession is and they prefer working with children.
As with any profession experience speaks volumes! If you are
considering hiring a Nanny the 1st thing to look for is a
diverse background in childcare.
The second most important thing to check is their references.
They can call themselves a Nanny but perhaps they were sitters
for a couple of families on weekends....look for length of time
with a family, look for consistency and talk to the previous
employers. If they aren't friends or families they will definitely
give an unbiased reference.
Ask them to give you a copy of their background check and driver's
history. They can have that pulled M-F. Ask if they are CPR certified,
if not, are they willing to become certified? Infant CPR has changed in
the last few years so make sure they take an updated class!
Don't forget about taking out taxes on Nanny's wages, she will get older
too and will need to collect Social Security just like everyone else, so
please take that into consideration. There are tax breaks for the Employer!
If you'd like to know more about hiring a Nanny please contact NannyMall.com
and we'll be happy to answer all your questions! If you'd like for an
agency to take care of gathering the Nannies to interview, we can help with
that also!
NannyMall.com
Thursday, January 14, 2010
Safety ---always an issue
If using independent sources, i.e. craigslist or kijiji, there are some strong rules of safety that should be followed. *(this blog is dedicated to all nannies but especially the nannies that relayed stories of unscrupulous people to my attention a number of times in the past few weeks.)
** PLEASE NOTE, this blog is simply for informative purposes only, it's not to be used in lieu of any safety training class or manual, nor to be viewed as a single source of safety procedures; it is simply suggestions of safety.
1. When a family contacts you, let them interview you and when it's your turn, ask a lot of questions! Don't feel intimidated.
Ask pointed questions about their children, ask if they've ever hired a nanny, ask how soon they are needing to hire, ask if either parent works from home, ask about taxes, and then ask if the have personal references, yes you ask them if they have a friend and/or family reference you can call. You will find that 99.99% of the families will be fine with that request because they'll understand you are being cautious and who wouldn't respect that? Even though it's you looking for a position, you can still "interview" the family to make sure it's the right fit....and that's it a real position.
2. If all your questions were answered and you feel okay about setting up an interview, set it,
and follow through with the reference check. If attempts to reach reference don't pan out but you are still interested, then perhaps drive by their home a couple of times, not in a stalker kind of way, but in a, making sure it's all legit, kind if way. Note the number of cars, note if there are children's toys outside (perhaps you won't see any in Winter), note the amount of lights on....if only one person lives there, most likely won't have but one or two lights on; with children look for several.
3. A day or two before your interview, call their house phone (if they gave # to you) and see who answers, if it's someone different than you originally spoke with, that's probably a good sign. You can say you are confirming the interview...because actually you really are.
4. Make sure you tell a couple of friends and/or family members when your interview is scheduled and also give them the name, address and phone number. Let them know that family interviews can take anywhere from 30 minutes to 2 hours.
5. When you arrive at the home, call a friend or someone to let them know you are there and are going in for the interview. Have them note the time.
Once introductions are completed, politely ask if you may call your friend/mom to let them know everything is good to go. ---From a parent's prospective, they will deem you worthy because if you're THAT careful with your personal life, you will MOST LIKELY be THAT careful with their children. -----Make it a brief call!----
6. If you get there and something doesn't feel quite right, don't enter the home. Wait till you see the other parent or the children, or ask if there is a better time to come back when all the family is home.
7. You could always bribe a friend to go with you to sit in the car....just offer to buy her lunch or buy a small "thanks for waiting in the car for me" gift. Perhaps you'll ask the family to meet you in a public area such as McDonalds or St. Louis Bread Co. to avoid the home interview.
Whatever you do, remember safety first! ---This blog is in response to several stories relayed to me about nannies going for interviews and it would turn out to be a person with no children.
If you have your own methods of safety you'd like to share please leave them in the comment section.
St. Louis Childcare Agency
St. Louis Nanny Agency
NannyMall.com
Saturday, December 19, 2009
NannyMall.com - Let's talk credit reports!
- Credit reports are very important and should be checked at least once a year.
- You can receive your free online credit report here: Free Credit Info and Report
- There are 3 credit reporting bureaus, TransUnion, Experian, Equifax
- Print your credit reports as you receive them, do not save on your computer.
- Look over them very thoroughly. If you see an item that is puzzling, back track thru your paperwork, thoughts and transactions to make sure this isn't just an item you had forgotten about. If you know that an item isn't yours, dispute the item. It's all online and very easy. They have 30 days to respond. After their investigation is complete they will email their findings and you will be able to ck your report again. If it still remains and you know it isn't yours, dispute it again and again.
- Each time you talk with someone, record name/date and time. Keep copies of all originals that you send.
- Your credit report and score has everything to do with purchasing a house, a car, renting an apt, getting a credit card, getting good rates on insurance (yes, they do ck it!), etc....
- Credit reports can show negative information forever but good news, after 7 years for credit cards and collections, 10 years for bankruptcy, by law you may request for those items to be removed. (for MO, other states the laws are different) Important note: The bureaus do not and will not automatically remove the older items, it has to be requested by the consumer.
- Try not to close credit card accounts if they are in good standing. The longer they are reported as a positive acct, the better for your score.
- Make your payments on time....not a day or two late. On time or late, credit lending companies WILL and DO report every month. It's kind of like an eternal credit report card...sad but true.
- Your credit report always shows more than just your credit worthiness. Your report shows all your reported addresses, alias names, places you have worked, phone numbers, public records, etc....
- There's somewhat of a limit of information people can see but if there is anything damaging on it and in the event your employer/new creditor wants a copy, it's best to know yourself beforehand about anything negative, therefore being able to explain or let them know it's being disputed.
- For more information visit this helpful site.
_____________________________________________________
Personal Lessons 101
I will attempt to briefly tell you what my personal experiences have taught me and how I seem to have to learn the lesson over and over again.
About 20 years ago I realized something very important: A good credit report and credit score will get you further in life than a bad one. --Nice blanket statement I know but please follow these lessons that I painfully learned--
First Lesson: When I was 20 I went through a few things that completely disrupted my credit and probably due to ignorant bliss, I didn't care nor understand how it would effect me, until a few years later when I went to purchase my first home at 23.
We had found our "dream" home! A day later, we made an appointment w/a mortgage lender and went into their office to start the process. They ran my credit and then sat across from the table and nicely explained how I was UN-creditWORTHY. I was shocked and angry, angry at myself for turning a blind eye to being credit-WORTHY. Long story short, I paid off all the outstanding debt and was able to purchase my first home.
Second Lesson: Fast forward about 12 years. I was in my 30's and out of the blue I was receiving the dreaded "collection calls." I kept telling them that I don't know what they are talking about, I never had a Visa card from xxxBank. The letters were outrageous too. I'd get one a week. It was like a bad dream. THEN a light bulb went on! Check my credit report!! Sure enough, someone had stolen my identity! They had racked up over $19000 in credit card purchases!
A day or so after I had discovered this, I had a knock at my door, it was a Sheriff serving me papers, I was being SUED for these bogus charges! --We had to close all our bank accounts, credit cards, and take other measures to ensure this person couldn't get to my other information! -- The end of the story is this: I had to hire an attorney (would have been big $$ but I'm buddies w/a few attorneys), I contacted the Attorney General, Jay Nixon (at that time) to help in prosecution of the filing collection co, wrote letter after letter to the credit bureaus stating someone had stolen my identity and after 6 years and a 7inch stack of paperwork, the charges and information was finally dropped off my credit reports.
Did I learn some lessons?................you bet I did! I learned to check my credit report every year, I learned that after 7 years I can ask for items to be removed, I learned to always ask to see my credit report when I purchase a new home or new car, I've also learned that you can be guilty by name association. For that lesson, read Lesson Three.
Third Lesson: Fast forward to present day.....last Thursday.
I hadn't checked my credit report since 2007 because I KNEW I was fine...I had checked it every year, fought off some little things, saw my credit score grow to a beautiful number and had become complacent.
Thursday's work was slow and after another bothersome phone call......a collection co calling for a guy with the same name as my husband and asking if we still lived in Bowling Green, KY?
(nope MO his whole life)
BUT since my husband happened to have the same name as a person who has a huge collection co after him, this credit collection co feels like this HAS TO BE THE GUY THEY ARE AFTER, so they WON'T stop calling. (I'm certain at this point that I will have to go there and bang on their door to make them u n d e r s t a n d....it's NOT MY husband!)
Anyway, I think to myself, I had better check my credit report because it's been a while and while I'm absolutely positive there is nothing wrong with it, free is free and I go and check it online.
WELL YEP, you guessed it! There sat 2 items of collection for medical procedures! I nearly fell off my chair. First I looked at when this began....Aug of 2007! I had just checked it earlier that year....had I checked it in 2008 and not been so "yea, it's all good," I could have had it fixed!
So it has the company listed and the phone number. It's local....I'm thinking good because if they don't listen to reason via the phone, I'll just drive there and camp out until they listen...IT'S NOT ME!
I called and got a very NICE lady. I explained that I don't know what these 2 collection items are and could she please try to shed some light. After a very lengthy time and a bazillion questions later, her manager gets on the phone and says, " It looks like our credit reporting girl is at fault, she only matched you by name and not by social security number, we can't even find you in our system, indeed this isn't your collection." I felt a huge relief at that moment and asked if they would please inform the credit bureaus of this information, well...no they wouldn't, I had to do it myself. Okay, I can do that as I have countless times before. Not even an apology! This had been on there for 2 stinkin' years!
I hung my head, took a deep breath, and proceeded to contact all the bureaus to dispute these again, bogus collections.
I'm happy to report TransUnion responded very quickly and has already removed the two collections! The bureaus are to respond within 30 days....I'm looking forward to being completely exonerated.
Tuesday, December 8, 2009
Gifting your Families this holiday season? ( Ideas for the placed FT/PT/Temp Nanny)
Is it appropriate to gift the parents and if so, what do you give them?
Etiquette dictates you don't truly need to gift the parents because after all, it's the children you are there for.....however.....if you'd like to give to the parents, here are a few easy, inexpensive ideas.
For the Permanent Nanny:
- Make a coupon either on your computer or by hand for a "free of charge evening." Then give the dates on the back of when you are available to watch the children.
- A small gift basket packed with popcorn and/or sweets and a child's movie; it encourages "family time."
- A board game that has at least as many players as there are in the family.
- A tin of cookies that were prepared by you and your charges.
- A simple thank you note expressing how thankful you are for your position.
- A framed finger-paint picture (done by the children of course!) :-)
- A holiday themed "Welcome" mat.
- A couple of holiday kitchen towels.
- Gift card to their favorite restaurant.
- Again, a coupon would suffice, however you probably want to limit it: i.e. "1 hour free" or "free trip to the zoo" for the children, etc...
- Thank you cards with a nice written sentiment about the Family.
- Small boxes of their favorite candy.
- A gift card to their favorite coffeehouse.
- Art projects completed by the children.
- A small house plant, i.e. poinsettia. (animals should be kept away as they are poisonous)
- A simple phone call to share holiday well-wishes.
Please post your ideas in the comment section....after all, sharing is within the season!
Happy Holidays from NannyMall!
Tuesday, December 1, 2009
NannyMall suggests local Santa Parade to families!

This past weekend Historic St. Charles, specifically Main Street, began the annual tradition of their Santa Parade. Though the parade is truly quite short, it brings families and friends together in an atmosphere of celebration and festivities. The Santas are all in period dress and "come from" all over the world. My personal favorite is the Civil War Santa.
When you arrive, look for the parade characters, they all have collector cards to give to the children, something they can collect from year to year! It's a parade that shouldn't be missed!
More information about Main Street's Santa Parade:
Create Holiday Memories in Saint Charles, Missouri ~ Holiday festivities including carolers & authentically costumed Santas from around the world. Santa Parade every Saturday & Sunday at 1:30pm. The shops & restaurants on South Main Street stay open 'til 9:00pm on Wednesday, Friday & Saturday evenings with activities from 6:30-9pm. Weekend Presentations: Saturdays 11am-9pm & Sundays 12-5pm. Christmas Eve 11-2pm. Check the website for further information & more events.
To add to the festivities they've added an ice rink!
For the first time ever, and to honor the City's Bicentennial, St. Charles will erect an outdoor ice rink along the Missouri River in Frontier Park. The rink will operate from November 27, 2009, to January 4, 2010.
Other great things to see and visit are: Christmas window dressings, the real trolley you can ride for FREE, two horse drawn carriages, the Lewis & Clark huge bronze statue, the Lewis & Clark Museum, a true replica log house, and so much more!
Historic Main Street.....the place that allows you to step back in time.
Monday, November 23, 2009
NannyMall.com is THANKFUL for.....

NannyMall, LLC....what a great place to find great Nannies!
I'm thankful our Nannies are:
- Humble (they take a compliment very well and their heads don't swell!) yes, it rhymed.
- Sweet (they offer to help in any way that the agency may need it)
- Nice (these Nannies have never had a negative thing to say!) really!
- Thoughtful ( I get an email or two every week with encouraging words)
- Generous (they give of their time for different projects/meetings even when not getting paid)
- Giving (they give out information about the agency to anyone who will listen) yay!
- Professional (these Nannies take their positions seriously and strive to be the best they can be!)
- Creative (just ask them, they have a craft for every occasion and then some!)
- Grounded (there's no funny business going on in their heads)
- Smart (I've yet to come across one that I can't have a great "daily life" conversation with!)
- Goal oriented ( School? Professional Nanny? You betcha!)
- Funny (these girls always make me laugh! they have awesome stories and funny ways of explaining things!)
- Appreciated (I really, really appreciate them, they'll never know how much!)
- are THE BEST NANNIES EVER!
Nannies, Families, Visitors, have a wonderful Thanksgiving and make sure you tell someone how thankful you are for them!
If you'd like to find out more about our awesome Nannies please give us a call 314.769.MALL
or email: Info@nannymall.com
Monday, November 16, 2009
It's Recruiting Time!
And since NannyMall.com has some of the best Nannies in STL & STC County, we are also recruiting Families!
Yep that's right, Families we are looking for you!
Are you a Nanny that is looking for "the family?" Are you a Family that is looking for "the Nanny?"
We may have your solution!
Our passion is matching Families w/Nannies & Nannies w/Families. We fully appreciate and respect both!
Please visit us at Nannymall.com for more information. You'll be glad you did!