April 4th, Wordless Wednesday

Do you see what I see?

3 Year Thank You Letter

Three years ago this month, NannyMall, llc, came into existence. It was in motion several months before that, however I was with another agency and truthfully, I really liked my position there, so I took my time in preparing this agency, there wasn't a hurried sense about it.

I think that's what made a difference, the slow process. Getting everything lined up and being involved in every area/decision.

I took what I knew from being a previous business owner and culminated it with the "love" I had seeing Families & Nannies matched, thus making sure NannyMall was everything and more that both groups would appreciate. So far so good.

Yes, there has been a few potholes along the way, but nothing that has caused this agency "to pull over to change the tire." I think every business has it's moments where it could have done something different, made a better decision, but instead of letting those moments stimy us, we choose to learn and grow from them, knowing that we can serve the next Family even better!

So I guess this really is a thank you letter. Thank you to all the Nannies, the Families, the learning times, and all the NEW FAMILIES & NANNIES coming in!

We can't wait to serve you!

Wordless Wednesday

I just learned (10 minutes ago) that there is a Wordless Wednesday. (yes, I'm willing to admit there are times where my rock doesn't allow the sun to shine in and I'm in the dark/clueless)
I thought it was a cute idea and I was positive I had a picture (or 100) that didn't need words.

I was right.

And since NannyMall is dedicated to children......it fit. Enjoy.

What's in an Agency Owner?

As a Nanny Agency Owner I wear many hats such as, but not limited to:

Business Director - one of a group of persons chosen to control or govern the affairs of a company

Human Resources - people, especially the personnel employed by a given company, or institution in charge of

employment decisions.

Bookkeeper - the work of keeping account books or systematic records of transactions

Adman - a person who works with/in advertising

Advocate - to speak or write in favor of; support or urge by argument; recommend publicly

Confidant - a close friend or associate to whom private matters and problems are discussed

Researcher - to make an extensive investigation into: to research a matter/person thoroughly

Blessed individual - blissfully happy and content; fortunate

Again, that's just the short list of what my duties are but along with all of those responsibilities, I can honestly say, I like each any every one of them.

Yes, there are days that I have struggled with a decision, or wasn't able to get every Nanny into a position immediately. Those days are fewer and far between now. After 3 awesome years, we have all seem to have reached a nice stride.

And I understand that when you own a business, it can't possibly be ALL ABOUT BUSINESS. There are days I spend on the phone with my Nannies who have called for a personal discussion. There are days when I have spent the entire day going through constant rolling emails, working on situations that needed attention....that aren't necessarily related to Nanny needs.

Then there are the days/weeks/months that roll by and everything is working smoothly. Nannies are working, Families are content and I'm able to fully concentrate on current incoming permanent or on-call Families.

I wouldn't turn over any part of what I do because I enjoy it all.

When I've been asked why I do what I do, and how I accomplish it in all it's enormity, I simply answer, because I was called to it, and when a person is called to do something, anything, the equipping comes with.

My favorite day: When a Family calls or emails to tell me how much they love their Nanny. --That is my goal; to get a call a day from a Family that appreciates their carefully chosen, patiently matched, wonderful Nanny.

I can almost hear the phone ringing now..............

Your thoughts on St. Louis Nanny Agencies

When searching for a Nanny Placement Agency, what do you look for?

What is most important to you?

• Is it cost?
• Is it the customer service?
• Is it the level of involvement of the Owner?
• Does it matter how many office workers they employ?
• What about years in business?
• The services they provide?
• The Nannies they offer up for your childcare needs?

Is it all of the above and then some?

Yep! All of the above because after all, the agency you choose to work with is going to be involved with your family for a good time to come!

NannyMall is a small, dedicated Nanny Placement Agency that works a bit differently than the other traditional agencies. Now we can't say that we know everything about other agencies because we don't work there nor do we keep up with their practices.

But we do know this about our agency:

• The cost of our services are substantially lower than other traditional agencies w/o lowering our standard of service!
• Our Customer Service is 2nd to none. We are quick to respond, helpful & sincere.
• Our Owner is involved with everything. Hiring, screening, scheduling, CS, etc...
• Our office has 1 to 3 workers depending on the day and are still able to fit everyone's needs into their schedule.
• Our agency has been in operation for 2.75 years, well over the "business hump."
• We may not provide every desired service but we do offer On-call, FT Placement, Vacation coverage, Hotel and Overnights. (for Emergency Placement, go here: NannyNurseNetwork)
• Of course every agency feels like they have the best Nannies, but we really do! The reason for this is because our Nannies KNOW beyond any doubt that they are respected and honored for their experience and childcare service. What we sow as an agency towards them, is what we (and the families) reap in return!

We hope you are one of our next clients and we TRULY look forward to serving you!

As a reminder, we provide Nannies in St. Louis & St. Charles Counties!