3 Year Thank You Letter

Three years ago this month, NannyMall, llc, came into existence. It was in motion several months before that, however I was with another agency and truthfully, I really liked my position there, so I took my time in preparing this agency, there wasn't a hurried sense about it.

I think that's what made a difference, the slow process. Getting everything lined up and being involved in every area/decision.

I took what I knew from being a previous business owner and culminated it with the "love" I had seeing Families & Nannies matched, thus making sure NannyMall was everything and more that both groups would appreciate. So far so good.

Yes, there has been a few potholes along the way, but nothing that has caused this agency "to pull over to change the tire." I think every business has it's moments where it could have done something different, made a better decision, but instead of letting those moments stimy us, we choose to learn and grow from them, knowing that we can serve the next Family even better!

So I guess this really is a thank you letter. Thank you to all the Nannies, the Families, the learning times, and all the NEW FAMILIES & NANNIES coming in!

We can't wait to serve you!

Wordless Wednesday

I just learned (10 minutes ago) that there is a Wordless Wednesday. (yes, I'm willing to admit there are times where my rock doesn't allow the sun to shine in and I'm in the dark/clueless)
I thought it was a cute idea and I was positive I had a picture (or 100) that didn't need words.

I was right.

And since NannyMall is dedicated to children......it fit. Enjoy.

What's in an Agency Owner?

As a Nanny Agency Owner I wear many hats such as, but not limited to:

Business Director - one of a group of persons chosen to control or govern the affairs of a company

Human Resources - people, especially the personnel employed by a given company, or institution in charge of

employment decisions.

Bookkeeper - the work of keeping account books or systematic records of transactions

Adman - a person who works with/in advertising

Advocate - to speak or write in favor of; support or urge by argument; recommend publicly

Confidant - a close friend or associate to whom private matters and problems are discussed

Researcher - to make an extensive investigation into: to research a matter/person thoroughly

Blessed individual - blissfully happy and content; fortunate

Again, that's just the short list of what my duties are but along with all of those responsibilities, I can honestly say, I like each any every one of them.

Yes, there are days that I have struggled with a decision, or wasn't able to get every Nanny into a position immediately. Those days are fewer and far between now. After 3 awesome years, we have all seem to have reached a nice stride.

And I understand that when you own a business, it can't possibly be ALL ABOUT BUSINESS. There are days I spend on the phone with my Nannies who have called for a personal discussion. There are days when I have spent the entire day going through constant rolling emails, working on situations that needed attention....that aren't necessarily related to Nanny needs.

Then there are the days/weeks/months that roll by and everything is working smoothly. Nannies are working, Families are content and I'm able to fully concentrate on current incoming permanent or on-call Families.

I wouldn't turn over any part of what I do because I enjoy it all.

When I've been asked why I do what I do, and how I accomplish it in all it's enormity, I simply answer, because I was called to it, and when a person is called to do something, anything, the equipping comes with.

My favorite day: When a Family calls or emails to tell me how much they love their Nanny. --That is my goal; to get a call a day from a Family that appreciates their carefully chosen, patiently matched, wonderful Nanny.

I can almost hear the phone ringing now..............