Tuesday, March 13, 2012

What's in an Agency Owner?

As a Nanny Agency Owner I wear many hats such as, but not limited to:

Business Director - one of a group of persons chosen to control or govern the affairs of a company

Human Resources - people, especially the personnel employed by a given company, or institution in charge of
employment decisions.

Bookkeeper - the work of keeping account books or systematic records of transactions

Adman - a person who works with/in advertising

Advocate - to speak or write in favor of; support or urge by argument; recommend publicly

Confidant - a close friend or associate to whom private matters and problems are discussed

Researcher - to make an extensive investigation into: to research a matter/person thoroughly

Blessed individual - blissfully happy and content; fortunate


Again, that's just the short list of what my duties are but along with all of those responsibilities, I can honestly say, I like each any every one of them.

Yes, there are days that I have struggled with a decision, or wasn't able to get every Nanny into a position immediately. Those days are fewer and far between now. After 3 awesome years, we have all seem to have reached a nice stride.

And I understand that when you own a business, it can't possibly be ALL ABOUT BUSINESS. There are days I spend on the phone with my Nannies who have called for a personal discussion. There are days when I have spent the entire day going through constant rolling emails, working on situations that needed attention....that aren't necessarily related to Nanny needs.

Then there are the days/weeks/months that roll by and everything is working smoothly. Nannies are working, Families are content and I'm able to fully concentrate on current incoming permanent or on-call Families.

I wouldn't turn over any part of what I do because I enjoy it all.

When I've been asked why I do what I do, and how I accomplish it in all it's enormity, I simply answer, because I was called to it, and when a person is called to do something, anything, the equipping comes with.

My favorite day: When a Family calls or emails to tell me how much they love their Nanny. --That is my goal; to get a call a day from a Family that appreciates their carefully chosen, patiently matched, wonderful Nanny.

I can almost hear the phone ringing now..............